Rainbow Housing Co-operative strives to create a safe and secure community. If a member of the Co-operative feels that an act of abuse has been inflicted on oneself, any other member, or the co-operative as a whole, a complaint may be filed under the Abuse Policy.
Definition of Abuse: 1. To use wrongly or improperly; to misuse. 2. To treat harmfully, injuriously, or offensive. 3. To speak insultingly, harshly; unjustly to or about.
- A written complaint must be submitted to the Chair of the Member Relations Committee. If the complaint involves (directly or indirectly) the co-operative member holding this position, the complaint may be received by any member of the Co-operative Board of Directors.
- Once a complaint has been received, an investigation will be undertaken by the Member Relations Chair (or Board Member) and the Member Relations committee. The alleged will then be informed that a complaint has been made. The complainant and the alleged will both be interviewed, as well as any other co-operative member that may be able to provide relevant information. The situation will be documented as accurately as possible and all information gathered will be kept in confidence.
- If upon completion of the investigation, which may or may not involve a mediation process, the alleged may be disciplined by recommendation of the Member Relations Committee, and approved by the Board of Directors. Such recommendation may include termination of membership.
- Serious situations of abuse may be forwarded to the legal system, on the discretion of the Board of Directors.